Kraken

Kraken is a globally operating US-based crypto exchange founded in 2011 and the world's largest bitcoin exchange in euro volume and liquidity.

Customer Reviews

kieselbert
kieselbert
Verified Purchase
1.8

Did everything work at first until a deposit from Cryptos (Aragon) was not credited. All help pages searched through again, everything was done correctly, so written to support. This then held me out for 1.5 months. One is overloaded. Then the answer:
Aragon had a log update. However, kraken did not notice the update and therefore did not write anything about it in their notes on deposits. The process of "finding these cryptos would allegedly be too time-consuming", "they are very sorry", but the money is gone. Kraken has the coins worth 500 € in her wallet and is now keeping the story to an end. I thought a stock market shouldn't make it that easy and that's a NoGo.

Translated from German. Show Original

Hat auch zunächst alles funktioniert, bis dann eine Einzahlung von Cryptos (Aragon) nicht gutgeschrieben wurde. Nochmal alle Hilfeseiten durchgeforstet, alles richtig gemacht, also an den Support geschrieben. Dieser hat mich dann erstmal 1,5 Monate hingehalten. Man sei überlastet. Dann die Antwort:
Aragon hatte ein Protokollupdate. Das mit dem Update hat kraken aber nicht mitbekommen und deshalb auch bei ihren Hinweisen für Einzahlungen nichts dazu geschrieben. Der Vorgang "diese Cryptos nun zu finden wäre angeblich zu aufwendig", "es tut ihnen sehr leid", aber das Geld ist weg. Kraken hat die Coins im Wert von 500€ in ihrer Wallet und behält die nun einfach, Geschichte zu Ende. Ich denkte so einfach darf es sich eine Börse nicht machen und das ist ein NoGo.

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5 months ago

JakobMueller
JakobMueller
Verified Purchase
5.0

By far the best crypto exchange!
+ the lowest buying / selling fees on the market (0.00% -0.26%)
+ no deposit fees and no deposit limit
+ € 5 minimum withdrawal - € 0.09 withdrawal fee
+ extremely fast and very competent customer support

Translated from German. Show Original

Die mit Abstand beste Kryptobörse!
+ die niedrigsten Kauf-/Verkaufsgebühren am Markt (0,00%-0,26%)
+ keine Einzahlungsgebühren und kein Einzahlungslimit
+ 5€ Mindestauszahlung - 0,09€ Auszahlungsgebühr
+ extrem schneller und sehr kompetenter Kundensupport

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5 months ago

denis_r
denis_r
Verified User
4.2

Best market overall, have been using it for more than 4 years with 0 issues. Would recommend.

10 months ago

kresman
kresman
2.0

Takes too long and my first born to set up and get cash too. Too complicated.

1 year ago

lattyined
lattyined
Verified User
3.5

One of the best out there, a few short comings I've had makes me mark a not so perfect score, but hey, back in the day this I used to convert larger amounts of btc. Recommended.

1 year ago

bellemi
bellemi
Verified User
3.5

Interesting platform, verification isn't fast but liquidity and support makes up for it.

1 year ago

caloon
caloon
Verified Purchase Verified User
4.8

Kraken is one of the longest-standing crypto exchanges and since it's recent overhaul also fairly easy-to-use. Verification it a breeze and currently takes less than an hour (even with manual review).

1 year ago

cryptotrez
cryptotrez
Verified User
4.8

For me the best provider in Europe. Deposit and payment via SEPA within one business day! Fast verification and easy operation. Simply TOP

Translated from German. Show Original

Für mich der beste Anbieter in Europa. Einzahlung und Auszahlung per SEPA innerhalb von einem Werktag! Schnelle Verifizierung und leichte Bedienung. Einfach TOP

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2 years ago

Kingjohn
Kingjohn
3.2

Buying was often possible at the best price.

Translated from German. Show Original

Kauf war oftmals zum günstigsten Preis möglich.

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2 years ago

Tommy74
Tommy74
Verified User
4.5

Offers everything you need.

Translated from German. Show Original

Bietet alles was man benötigt.

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2 years ago

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