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For me the Bitfinex interface was a bit overwhelming at first but it pays off to learn how to navigate through the site since they oftentimes have the best available price for a large range of traded cryptocurrencies. Also, it’s one of the few places where you can buy IOTA directly for fiat money.
Bitfinex is targeted towards pros and has a steep learning curve. I nevertheless like Bitfinex as it‘s very reliable and has some of the best prices and low fees.
However, recenty Bitfinex tries to get rid of small investors, e.g. by freezing the accounts of new users until they deposited currencies worth at least $10k. Therefore, it‘s probably not the right place for non-professional traders. Also, support requests can take some time (> 1 week).