CoinGate Reviews

CoinGate payment gateway is broken or something [BTC Lightning]
I brought something on a website that use CoinGate for payment processor.

Here what append :

- I choose Bitcoin Lightning
- I copied there lightning invoice in my Eclair full node "Send Payment"
- I pressed send

The payment went thru instantly and I received the Payment PreImage (from what I understand is the proof that the payment when thru and that all nodes where able to unlock there fund). But there payment page did not update after they got the payment and eventually expired.

Support did not fix it and after I did answer, I got no response after more than 24 hours. Also they are indirectly told me to send another payment after they lost/stole the first one... With a different option in my send payment settings??!!