Had no issues using this website even as a relative beginner. The trading and the wallet sections are easily understandable and you can find the trading pairs in minutes. I had no need for customer support yet, so I just left 5 stars in that section.5 months ago
Tried this platform because I heard from a friend that they are easy to use, and I have to say that I agree. This exchange is probably one of the most simple ones out of more than 20 that I've tried in the last 5 years. You have the option of a fiat SEPA deposit (euro) and a direct exchange with about 30 cryptocurrencies. The UX is intuitive and really really easy to use.
The ID verification took around 5 minutes, which is a big plus. All in all, this is a pretty good option for people who just want to buy some bitcoin and don't want to deal with more professional (or professional looking) trading platforms.